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Case study

Healthcare Mobile App

A patient-facing mobile application for a Brussels healthcare network, enabling appointment booking and medical record access.

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Project Overview

Brussels Health Network needed a secure, GDPR-compliant mobile application to modernize patient interaction.

Challenge

Patients could only book appointments by phone, leading to long wait times and missed appointments. Medical records were only accessible in person.

Solution

We developed a cross-platform mobile app with React Native featuring secure authentication, appointment scheduling, and medical record access.

Results

  • 30,000+ active users in the first year
  • 50% reduction in missed appointments
  • 70% of bookings now made through the app

The results

Before and after the Launchko build.

The exact metrics vary by project, but the goal is consistent: turn scattered systems into a clearer, faster, more useful digital foundation.

Metric

Change 1

Change 2

Change 3

Before

Phone-only appointment booking

No digital patient records access

Long waiting times

After

In-app appointment scheduling

Secure medical record access

Push notification reminders

Client voice

What the client said.

"The app has dramatically improved our patient experience and reduced administrative workload by 50%."

Dr. Anne Verhoeven
Dr. Anne VerhoevenDirector, Brussels Health Network

Key features used

GDPR-compliant data handling

Biometric authentication

Real-time availability

Telemedicine integration

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