Document ID: WBL-POL-TOS-v1.0 · Effective Date: 19 February 2026 · Governing Law: Belgian law
These Terms of Service ("Terms") govern your use of the Launchko website at launchko.com ("Website") and all services provided by Launchko SRL/BV ("Launchko", "we", "us"). By accessing the Website or engaging our services, you agree to be bound by these Terms.
1. About Launchko
Launchko SRL/BV is a digital agency registered in Belgium providing web design, branding, AI automation, website maintenance, and digital consulting services. Our registered office is at Avenue Louise 54, 1050 Brussels, Belgium. We also operate from 12 Rue de la Paix, 75002 Paris, France.
2. Acceptance of Terms
By using the Website or purchasing any of our services, you confirm that you have read, understood, and agree to these Terms. If you are acting on behalf of a business, you represent that you have the authority to bind that business to these Terms.
3. Services
Launchko offers the following service categories:
- Web Design & Development — design and development of websites, web applications, and digital platforms
- Branding & Identity — logo design, brand systems, visual identity, and brand guidelines
- AI & Business Automation — AI agent development, workflow automation, and process consulting
- Website Maintenance & Support — ongoing maintenance, updates, and technical support retainers
- Hosting Services — managed website hosting on Launchko's infrastructure
The specific scope, deliverables, timeline, and pricing for each engagement are defined in a written agreement between Launchko and the client. These Terms apply alongside and are incorporated into those written agreements.
4. Proposals and Contracts
No service engagement begins without a written agreement. Work commences only after a written contract or proposal has been signed by the client and any required deposit has been received. Launchko reserves the right to decline any project at its discretion.
5. Payment Terms
Unless otherwise stated in a written agreement:
| Term | Detail |
|---|---|
| Deposit | 50% required before work commences |
| Payment due | As outlined in the project contract |
| Invoice terms | 14 calendar days from issue |
| Late payment interest | 8% per annum above the Belgian National Bank base rate |
| IP transfer | Ownership transfers only upon receipt of full payment |
Launchko accepts payment by SEPA bank transfer, credit card, and other methods specified on the invoice.
6. Intellectual Property
Unless explicitly agreed otherwise in writing, all creative work, code, designs, and deliverables produced by Launchko remain Launchko's property until full payment is received. Upon full payment, Launchko assigns to the client all IP rights in the project-specific deliverables. For full details, see our Intellectual Property Policy.
7. Client Obligations
The client agrees to:
- Provide accurate, complete, and timely information, content, and feedback required for the project
- Designate a single point of contact with authority to approve decisions
- Review deliverables and provide written feedback within the agreed timeframe (default: 5 business days)
- Not request content that infringes third-party IP, is defamatory, illegal, or violates applicable law
8. Revision Rounds
Proposals and contracts specify the number of included revision rounds. Revisions beyond the agreed number are charged at Launchko's standard hourly rate. A revision round means a consolidated set of changes communicated at one time.
9. Limitation of Liability
To the maximum extent permitted by applicable Belgian law:
- Launchko's total liability for any claim is limited to the total fees paid for that specific project
- Launchko is not liable for indirect, consequential, incidental, or punitive damages, including lost revenue, lost data, or business interruption
- Launchko is not responsible for third-party tools, plugins, hosting platforms, or APIs used in a project
10. Post-Launch Warranty
Unless otherwise agreed, Launchko provides a 30-day post-launch warranty covering bugs and defects in the delivered work that existed at launch. This does not cover changes in client requirements after launch, issues caused by third-party plugins or APIs, or changes made by the client.
11. Force Majeure
Neither party is liable for delays or non-performance caused by circumstances beyond reasonable control, including natural disasters, governmental action, strikes, cyberattacks, or infrastructure failures.
12. Termination
Either party may terminate a project with 30 days' written notice. The client pays for all work completed to date. Deposits are non-refundable unless Launchko is at fault. For full refund terms, see our Refund & Cancellation Policy.
13. Confidentiality
Each party agrees to keep confidential any proprietary information received from the other party and not to disclose it to third parties without written consent. This obligation survives termination of the engagement.
14. Governing Law and Disputes
These Terms are governed by the laws of Belgium. Disputes shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes are subject to the exclusive jurisdiction of the courts of Brussels, Belgium.
15. Changes to These Terms
Launchko reserves the right to update these Terms at any time with 30 days' notice of material changes via the Website or email. Continued use of services after the effective date constitutes acceptance of the updated Terms.
Policy Changelog
| Version | Date | Summary |
|---|---|---|
| v1.0 | 2026-02-19 | Initial publication |